Hi, I'm WebGuy. The guy who built this site. If you have a problem WITH THE WEB SITE, I can help you. If you have questions about products and such, you'll want to contact the owners using the Contact Us link above. I can help you with web site errors and questions about navigating the web site, but if you ask me about fireplaces, logs, grills or anything else sold here, I'll reply with a blank expression and a shrug of the shoulders.